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My knowledge

UX & Design

Design for a Better World with Don Norman

Interaction Design Foundation (2023)

Dieter Rams: Principles of Good Design

LinkedIn Learning (2023)

Creativity: Methods to Design Better Products & Services

Interaction Design Foundation (2023)

Interaction Design For Usability

Interaction Design Foundation (2022)

How to create Intuitive Products By Imitating Physicality​

Interaction Design Foundation (2022)

UX Strategy Fundamentals

Udemy (2022)

Research & Leadership

How to Research and Write Using Generative AI Tools

LinkedIn Learning (2023)

Coaching Skills for Leaders and Managers

Project Management Institute (2023)

Strategic Agility

Project Management Institute (2023)

Education

ESOL International English Certificate

University of Cambridge

B.S. in Computer Systems Engineering

Universidad Tecnológica del Norte de Guanajuato 2014 - 2016

Multimedia & E-Commerce Technician

Universidad Tecnológica del Norte de Guanajuato 2014 - 2016

My Workflow

My process is simple, crystal-clear, and iterative, following the Double Diamond Design Thinking framework.

  • Empathy map
  • Users interviews
  • Customer journey map
  • How might we statements
  • Theory of change
  • Prioritization of user needs
  • Sketches
  • Bad Ideas
  • Brain Storming
  • Mind Mapping
  • User/System Flows
  • Lo-fi Prototype
  • Hi-fi Prototype
  • Usability testings
  • Design Critiques
  • Peer testings
  • Heuristics evaluations
  • Experience documentation
  • Devs reviews
  • QA testings
  • Let’s take your product
to the next level